SHIPPING &
RETURNS.

Effective date: July 9, 2026 · Last updated: August 3, 2026 Policy version 2026-08-04

AtlantaTCG is an in-store shop first — and orders placed through the Site ship US-wide. When we ship an item — an order from the Site, a purchase arranged with the shop, or an order through one of our marketplace listings — the terms below apply.

Shipping

Processing & shipping times

We ship orders within five (5) business days of purchase — most leave the shop within one or two. Standard shipping is USPS Ground Advantage (2–5 business days after it ships); expedited is USPS Priority Mail (1–3 business days after it ships) — the speed is chosen by the buyer at checkout. Delivery estimates shown at checkout are estimates, not guarantees; the carrier controls transit time once a package is in its hands.

If we can't ship in time. If we cannot ship your order within that window, we will email you before it expires with a revised shipping date and the option to cancel for a full refund. If you cancel, or if we cannot give you a revised date, we refund the order in full within seven (7) working days of your right to that refund arising. No action is required from you to keep the order — replying to accept the new date is welcome but not necessary.

If an item is unavailable

The Site reflects our in-store shelves, and our stock syncs periodically rather than instantly, so an item can sell in the store between your order and our packing it. If that happens we will cancel the affected item (or the order) and refund it in full — promptly, and always within seven (7) working days. We will contact you first if only part of the order is affected.

Pricing errors

Prices on the Site come from our point-of-sale system through an automated sync, and an entry error can put an obviously incorrect price on an item. We reserve the right to cancel and refund in full any order placed at a price that is clearly erroneous, even after the order is confirmed and paid. We will tell you why, and you are welcome to re-order at the corrected price.

Liability & insurance

Standard shipping is free on orders of $400 or more (expedited shipping is always paid). Orders at the $500 online maximum automatically ship with signature confirmation and shipping insurance at AtlantaTCG's expense. Below that, insurance is available on request: ask us before the order ships and we will add it at cost. Once an order has been shipped and is in the carrier's possession, AtlantaTCG is not responsible for loss, theft, or damage to an uninsured package.

Shipping restrictions

• We currently ship only within the United States.
• Orders placed through freight forwarders or third-party reshipping services will not be fulfilled.
• Online orders are limited to $500.00 in merchandise per transaction, and items priced above $500.00 are sold in person only. Larger purchases can be completed at the store or arranged by phone at (470) 550-2481.

Tracking information

Tracking numbers are provided once an order has been shipped. Buyers can monitor their package directly through the carrier's website.

In-store pickup

Orders placed for pickup are ready at the counter at 626 Holcomb Bridge Rd, Unit 600, Roswell, GA 30076 — we'll email you when your order is ready. Bring your confirmation email and a valid government-issued photo ID matching the name on the order; we can only hand an order to the person named on it.

We hold pickup orders for seventy-two (72) hours from the time of purchase. Orders not picked up within that window may be canceled and refunded to the original payment method. If you need a longer hold, contact us in advance — call (470) 550-2481 or email contact@atlantatcg.com and we'll gladly arrange it.

Returns

All sales are final

All sales are final — in store and shipped alike. We do not accept returns or exchanges, and we do not accept buyer's-remorse cancellations once an order is placed. (Your right to cancel for a full refund if we cannot ship on time, described above, is not affected.)

Exceptions

The exceptions to this policy are an incorrect item and an item damaged in transit. In either case, buyers must notify us within 48 hours of delivery with clear photos of the item and the packaging. If verified, we will provide a replacement (if available), a refund, or store credit at our discretion. This does not affect any rights you have under applicable law.

Graded cards

Graded cards are sold exactly as they come from the grading company, in their sealed holder, with the grade and certification number shown in the listing. The grade is the grading company's assessment, not ours: we do not warrant, guarantee, or independently verify any grade, sub-grade, or authenticity determination, and we are not responsible for a grading company's error, a later re-grade, a change in that company's standards, or any change in a card's market value. We warrant only that the slab we ship is the slab in the listing and that we have not tampered with it. Do not buy a graded card from us expecting a particular grade to be re-confirmed by anyone else.

Condition of items

All products are sold in the condition stated at the time of purchase. Please review all item descriptions, photos, and grading notes carefully before completing your purchase. Condition is subject to opinion, and items are considered "as-is" in the event of a disagreement.

By purchasing, you acknowledge and agree to these terms.

Questions?

contact@atlantatcg.com · (470) 550-2481 · or just come by the shop — 626 Holcomb Bridge Rd, Unit 600, Roswell, GA 30076. See also our Terms of Use.