SHIPPING &
RETURNS.

How purchases from AtlantaTCG are shipped, tracked, and — because these are collectibles — why all sales are final.

Effective date: July 9, 2026 · Last updated: July 20, 2026

AtlantaTCG is an in-store shop first — and orders placed through the Site ship US-wide. When we ship an item — an order from the Site, a purchase arranged with the shop, or an order through one of our marketplace listings — the terms below apply.

Shipping

Processing & shipping times

Orders are typically processed and shipped within three (3) business days. Standard shipping is USPS Ground Advantage (2–5 business days after it ships); expedited is USPS Priority Mail (1–3 business days after it ships) — the speed is chosen by the buyer when the purchase is arranged. While most orders ship promptly, unforeseen delays may occur; in rare cases, packages may take up to five (5) business days to leave our facility.

Liability & insurance

Orders of $500 or more automatically ship with signature confirmation and shipping insurance at AtlantaTCG's expense. For orders under $500, insurance is available on request — the buyer asks when the purchase is arranged and covers the additional cost. Once an order has been shipped and is in the carrier's possession, AtlantaTCG is not responsible for loss, theft, or damage to an uninsured package.

Shipping restrictions

  • We currently ship only within the United States.
  • Orders placed through third-party reshipping services will not be fulfilled.
  • Online orders are limited to $500.00 in merchandise per transaction, and items priced above $500.00 are sold in person only. Larger purchases can be completed at the store or arranged by phone at (470) 550-2481.

Tracking information

Tracking numbers are provided once an order has been shipped. Buyers can monitor their package directly through the carrier's website.

Returns

All sales are final

At AtlantaTCG, we take great care to ensure all items are authentic, properly described, and securely packaged. Because collectibles and trading cards are highly sensitive to handling, all sales are final — in store and shipped alike. We do not accept returns, cancellations, or exchanges for any reason, including buyer's remorse or disagreements in condition.

Exceptions

The only exception to this policy is if AtlantaTCG ships the incorrect item. In that case, buyers must notify us within 48 hours of delivery with clear photos of the item and packaging. If verified, we will provide a replacement (if available) or issue store credit at our discretion.

Condition of items

All products are sold in the condition stated at the time of purchase. Please review all item descriptions, photos, and grading notes carefully before completing your purchase. Condition is subject to opinion, and items are considered "as-is" in the event of a disagreement.

By purchasing, you acknowledge and agree to these terms.

Questions?

hello@atlantatcg.com · (470) 550-2481 · or just come by the shop — 626 Holcomb Bridge Rd, Unit 600, Roswell, GA 30076. See also our Terms of Use.